nonRefund

NON-REFUNDABLE POLICY

1. Scope All purchases on lfossa.org for digital products — including certification exam vouchers, e-learning courses, instructor-led training (ILT) registrations, bundles, gift coupons and cash coupons — are subject to this Non-Refundable Policy unless otherwise stated at the time of purchase.

2. Exam Vouchers Once an exam voucher code has been issued to your Learner Portal, the sale is final. Exam vouchers cannot be refunded, transferred to another person, or exchanged for cash after issuance. Unused vouchers expire according to the validity period on the product page and in your order confirmation.

3. E-Learning & ILT Access to e-learning courses and ILT registrations, once activated or scheduled, is non-refundable. Partial completion does not entitle the purchaser to a partial refund.

4. Bundles Bundles sold as a single unit become non-refundable if any component has been redeemed or activated.

5. Gift & Cash Coupons Gift coupons and cash coupons are non-refundable once purchased. Redeemed coupons cannot be reversed.

6. Promotional Pricing Campaign or promotional prices are subject to per-learner, per-product limits stated at checkout. Abuse of promotional pricing may result in order cancellation and account suspension.

7. Exceptions Refunds may only be considered where required by applicable law, or where LFOSSA has expressly agreed in writing before redemption. Chargeback abuse may result in account suspension and voucher invalidation.

8. Contact Pre-purchase questions: support@lfossa.org or customersupport@apac.linux.com.